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Die Suid-Afrikaanse bankbedryf is goed ontwikkel in vergelyking met ander geïndustrialiseerde lande. Die bankbedryf is egter onder druk weens redes soos verbruikers se eise vir meer naatlose bankervarings en die ekosisteembegrip van markte. Hierdie druk vind grootliks plaas vanweë die digitale transformasie wat op kommersiële instellings soos deposisionemende bankinstellings afgedwing word ten einde te oorleef en op die lang termyn volhoubaar te wees. Digitale transformasie word binne die konteks van die Vierde Nywerheidsrewolusie oor die algemeen beskou as die antwoord op die markuitdagings van bankinstellings. Kern digitale transformasiepraktyke soos leierskap, digitale neigings, digitale transformasievaardighede, digitale strategieë, die implementering van digitale tegnologie en kliënt-sentriese benaderings word gesien as invloedryk ten opsigte van die sogenaamde digitale volwassenheidsvlakke van bedrywe. Die dominante kommersiële banke in Suid-Afrika beleef die digitale ontwrigting op verskeie maniere en fokus daarop om besigheidsmodelle te wysig vanaf hoofsaaklik produksentries tot meer kliëntgesentreerd van aard. Hierdie navorsing fokus op die vasstelling van die wyses waarop digitale volwassenheid die Suid-Afrikaanse bankbedryf beïnvloed. Die navorsing fokus derhalwe op een van die groot kommersiële banke in Suid-Afrika as 'n verwysingsraamwerk/gevallestudie. Die deelnemers in die bedryf wat betrokke was in die navorsingsprojek is versoek om die spesifieke bank se digitale volwassenheidsvlak te bepaal onder die verskillende opsies wat gebruik word in die navorsing. Die resultate van die studie dui aan dat die meerderheid van die respondente die bank as ontwikkelend sien in terme van digitale volwassenheid. Statistiese tegnieke is gebruik om die verhouding tussen die kernfaktore van digitale volwassenheid en digitale transformasie vas te stel. 'n Regressie-analise is voorts gebruik om te bepaal watter verhouding daar tussen digitale volwassenheidsvlakke en die geïdentifiseerde kernfaktore is. Die navorsingsresultate toon aan dat 'n sekere verhouding wel bevestig kon word tussen digitale volwassenheid en die geïdentifiseerde kernfaktore. In die besonder het die studie getoon dat 'n onderling gekoppelde stel digitale transformasiekernfaktore die konteks van digitale volwassenheid beïnvloed. Compared to other industrialised countries the South African banking industry is at present well developed and controlled. However, the industry is under stress due to a number of reasons including customer demands for more seamless banking experience. The Fintechs and other digital disruptors such as Blockchain are also causing turmoil in the industry. The banks are under massive pressure to transform their business models to a more customer-centric approach in order to stay relevant. Digital transformation is seen as the solution to the challenges faced by banks. The core digital transformation practices such as leadership, digital trends, digital transformation skills, digital strategies, implementation of digital technologies, and customer-centric approach are seen as influences brought to bear on digital maturity levels. The Bank has felt the disruption and is working towards changing its business model from product-centric to customer-centric. This research was undertaken to assess how the core practices influence digital maturity in the Bank. The participants were asked to rate the Bank's maturity level among the options given; early, developing, and maturing. The majority of the respondents view the Bank as developing in terms of maturity. The statistical techniques were employed to assess the relationship between digital maturity and digital transformation core practices. Furthermore, an ordinal logistic regression analysis was employed to establish what relationship exists between digital maturity level and the combined core factors, i.e. a prediction was made about an ordinal response variable given a set of independent variables. The results revealed that a relationship exists between digital maturity and core practices. In particular, the research has shown that an interconnected set of digital transformation core practices work together to influence digital maturity.

Vir die onderhawige ondersoek is gebruik gemaak van die getranskribeerde inhoud van etlike reekse 17de- en 18de-eeuse VOC-dokumente wat in die Wes-Kaapse Argief gehuisves word en sedert 2001 tydens vier omvangryke projekte beskikbaar gestel is en steeds word. Veral die taalmateriaal in die Resolusies van die Politieke Raad, Inventarisse, Vendusierolle en Dagregisters van die Kaapse kommandeurs en goewerneurs bied talryke voorbeelde van taalvorme wat toe gebruik is en behoue gebly het in Afrikaans. In hierdie opsig kan Afrikaans beskou word as bewarea van ou, onbekende of streekswoorde in hedentydse Nederlands. Talle Afrikaanse woorde is afkomstig uit die 17de-eeuse Nederlandse 'boeretaal'. Daar word ook gewys op die invloed van Wes-Europese streekstale, veral Platduits, op die vorming van dit wat later Afrikaans genoem is. Slegs 'n beperkte aantal woorde van Oosterse en Khoi-Khoi-herkoms kom voor, alhoewel Khoi-Khoi-plekname 'n besondere erfenis blyk te wees. The transcribed contents of a number of 17th and 18th century VOC document series vested in the Western Cape Archives were used in the present study. Since 2001 this information was made available during the execution of four extensive transcription projects, of which the VC Daghregister Project is still continuing. The linguistic material in the Resolutions of the Council of Policy, intestate inventories, auction rolls and journals of the Cape Commanders and Governors contains numerous examples of forms used at the time and which became part of the vocabulary of Afrikaans. The language today serves as conservancy of obsolete and dialectal words in modern Dutch. Many Dutch "boeretaal" words remained in Afrikaans. Other Western European dialects, especially Low German, also influenced the language. Although only a few Eastern and Khoi-Khoi borrowed words were noted, the numerous Khoi-Khoi place-names did then and still enrich the landscape. The Western Cape Archives and the beginning of Afrikaans was the title of this keynote paper delivered at the 9th international congress ofthe Southern African Association for Dutch Studies. It is not a theoretical linguistic study, but presents historical language material extracted from documents of the Dutch East-India Company (VOC) written at the Cape of Good Hope and conserved in the Western Cape Archives. The VOC collection is part of UNESCO's Memory of the World Register, which makes it obligatory to conserve the heritage and make it publicly available. Various projects were/ are run: TANAP - Towards a New Partnership, which transcribed the Resolutions of the Political Council. TEPC - Transcription of Estate Papers ofthe Cape of Good Hope (inventories and auction rolls, as well as muster rolls). The VOC Daghregister Project - Transcription of the VOC Journals under the auspices of the Tracing History Trust. Journals missing from the Western Cape collection were photographed in the Nationaal Archief, The Hague, the Netherlands. The VC (verbatim copies) Daghregister Project - The documents were photographed and then transcribed. This project is still continuing. Ever since the first Resolution had been recorded on board the Drommedaris on 30 December 1651, every important event at the Cape of Good Hope was documented until 16 September 1795 when the British first took over the Cape. The Resolutions were written in formal bureaucratic style. Nonetheless, typical Afrikaans forms can be seen, coexisting with many French forms that came to South Africa as part of the 17th century Dutch vocabulary. Here and there, the influence of sailors'vocabulary is clear. The Estate Papers were written by trained scribes as well as "ordinary" people. Many Afrikaans words can be traced to the informal language of the latter rather than standard Dutch. The VOC Journals were written by trained scribes, but in a relaxed style. An entry describing the weather was customary every day. Diminutives are markedly Afrikaans rather than Dutch and there are a few interesting slips of the pen. All VOC officials had to know and use the 17th/18th century Dutch of their time; the Resolutions refer to this language form as "Nederduijtsch" or "Duijtsch". The Commanders and Governors wrote many documents themselves and were all Dutch mother tongue speakers, with only two exceptions. A secretary or "first sworn clerk" was responsible for the documentation in each of the various government departments, assisted by other scribes. The initial Dutch speakers were later joined by writers from the Low Dutch, German and Scandinavian regions. Unwittingly, the authors of the Resolutions, Journals, Inventories and Auction Rolls recorded invaluable clues to the development of Afrikaans and the influence ofthe Khoi-Khoin, slaves from the East, German- and French-speaking people and people from Scandinavia. The paper traces various fascinating case histories of Afrikaans words. When these original sources of historical language material are studied, it is clear that Afrikaans developed from 17th and 18th century Dutch and serves as a conservancy of forgotten, obsolete and dialectal Dutch words.

Die navorsingsprobleem wat in hierdie artikel bespreek word, handel oor die geïsoleerde ontwikkeling van Afrikaanse terminologie in 'n meertalige bestel. Die probleem manifesteer homself op drieërlei wyse: die behoefte aan sodanige terminologie; die volhoubaarheid daarvan; en of 'n enkele instansie, soos Prolingua, daartoe in staat is om sodanige ontwikkeling te handhaaf. Prolingua, 'n vakvereniging vir Engelse en Afrikaanse taalpraktisyns, is in 1950 gestig. Dit het toe bekend gestaan as die Transvaalse Vereniging van Munisipale Vertalers. soos die naam aandui, was die lede hoofsaaklik munisipale beamptes. Munisipale dienste het verskeie dienste ingesluit wat gedurende hierdie tydperk tweetalige terme vir verskeie gebiede in die werksplek benodig het. Die land se tweetalige beleid het vereis dat terme vertaal en geskep moes word vir alle munisipale departemente - skielik was daar 'n behoefte aan Afrikaanse terme. Die doel van die nuutgestigte vereniging was om onder andere te vertaal, te skep en terminologie te standaardiseer en probleme wat met vertaling ondervind is, te bespreek. Later is meer klem op terminologiever-wante probleme gelê en die vereniging het meer inklusief en aanloklik vir taalpraktisyns verbonde aan ander instansies geraak om by sy geledere aan te sluit. Hierdie artikel gee aandag aan die behoefte aan Afrikaanse terminologie en die ontstaan van Prolingua en sy bydrae tot terminologie-ontwikkeling in Afrikaans, soos die Prolingua-termlys en ander produkte en dienste. Die bydraes deur eksterne medewerkers ten opsigte van terminologieontwikkeling kry ook aandag. Prolingua se samewerking met ander instansies word bespreek. Die artikel word afgesluit met aanbevelings oor die pad vorentoe. The research problem addressed in this article deals with the isolated development of Afrikaans terminology in a multilingual dispensation. The research problem manifests itself in three ways: the need for such terminology; the sustainability thereof; and whether a single institution, such as Prolingua, could maintain such development. Prolingua, an association for English and Afrikaans language practitioners, was founded in 1950. At the time it was known as the Transvaal Association of Municipal Translators. As the name indicated, the members were mainly municipal officials. Municipal services included several services that, at the time needed bilingual terms for various areas in the workplace. The country's bilingual language policy then required terms to be translated and created for all municipal departments - suddenly there was a need for Afrikaans terms. The aim of the newly established association was, among other things, to translate, create and standardise terminology and to discuss problems with translation. Later more attention was given to terminology-related problems and the association became more inclusive and inviting for language practitioners from other institutions to join its ranks. This article deals with the need for Afrikaans terminology and gives information on the history of Prolingua and its contribution to terminology development in Afrikaans, i.e. the Prolingua term list and other products and services. The contributions made by external collaborators regarding terminology development also receive attention. Prolingua's cooperation with other institutions is discussed. The article concludes with recommendations for a way forward.